Request account & data deletion
You can request deletion of your Blesena customer or mechanic account and its associated personal data without installing or signing in to the app.
- Email developer@blesena.com with the subject Blesena account deletion request.
- Send from your account email if you can. Include the email or phone number associated with your account and say that you want your account and associated data deleted.
- We will verify account ownership as needed and follow up about completion and any retained records. If you cannot access your old email, say so; do not send a password, verification code, full card number, or ID document in the initial request.
If the button does not open an email app, copy developer@blesena.com into your email service. Nothing is submitted just by visiting this page.
Request from the app
Open your customer or mechanic Profile → Delete Account and confirm the deletion request. If that route is unavailable or you cannot sign in, the email route above remains available.
What happens to your information
Account/profile information and associated personal data that are no longer needed are deleted or de-identified when the verified request is processed. Active services, unsettled payments, or disputes may need to be resolved first.
Payment, refund, agreement, service-dispute, legal, and security records may be retained where necessary for accounting, fraud prevention, resolving disputes, or complying with law. Retention varies by record and obligation. Restricted backups and service-provider copies may remain during their retention cycles.
We will communicate the expected completion time and any necessary retention exceptions when handling your request. Read the Privacy Policy’s retention section for more information. Uninstalling Blesena does not delete your account.